# FAQ

1. **Do I need an API key to use the widget?**
   * No, widget partners use a **Partner ID** instead of an API key. This ID is assigned once the partnership is confirmed.
2. **Can we change our markup percentage later?**
   * Yes. Any change to your markup can be done upon request and will apply prospectively to all subsequent transactions after confirmation.
3. **Is there a minimum volume requirement?**
   * There’s no fixed minimum, but consistent traffic or embedded placement is recommended for reliable revenue performance.
4. **Can I customise the widget theme?**
   * No, As now there is fixed theme but we will work on this future if there is enough demand for it
5. **Who performs KYC/AML checks?**
   * All user identity verification and compliance checks are handled directly within the Vortex Widget via regulated partners.
6. **What happens if the service is down or under maintenance?**
   * You’ll be notified of planned maintenance periods in advance and also Vortex widget shows up a banner for the same
7. **How is attribution handled?**
   * Attribution is fully based on your **Partner ID**. Any transaction initiated from your link or embedded widget is tracked automatically under your partner profile.


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