FAQ
Do I need an API key to use the widget?
No, widget partners use a Partner ID instead of an API key. This ID is assigned once the partnership is confirmed.
Can we change our markup percentage later?
Yes. Any change to your markup can be done upon request and will apply prospectively to all subsequent transactions after confirmation.
Is there a minimum volume requirement?
There’s no fixed minimum, but consistent traffic or embedded placement is recommended for reliable revenue performance.
Can I customise the widget theme?
No, As now there is fixed theme but we will work on this future if there is enough demand for it
Who performs KYC/AML checks?
All user identity verification and compliance checks are handled directly within the Vortex Widget via regulated partners.
What happens if the service is down or under maintenance?
You’ll be notified of planned maintenance periods in advance and also Vortex widget shows up a banner for the same
How is attribution handled?
Attribution is fully based on your Partner ID. Any transaction initiated from your link or embedded widget is tracked automatically under your partner profile.
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